お知らせ
2024年09月17日

[Important] Notice of telephone line failure (resolved on 9/18 (Wed) 14:25)

24.9.18 14:25 updated

As previously announced on September 17th, there is a problem with incoming calls from the head office landline.
We would like to inform you that the issue has been resolved.
The cause of this incident was a fault connected to an outside utility pole.
Telephone line cables may become damaged due to weather conditions such as rain or typhoons.
It turned out there was a bad connection.
* In the future, typhoons, rain, etc. may cause damage to the line cables.
Similar incoming and outgoing failures occur when the load is high.
There was a possibility that it would occur from time to time.
We will continue to deal with any issues that may arise.
If an incident occurs, we will notify you on our website or social media.
We will report to you promptly.
We apologize for any concern caused to you all.
We appreciate your continued support of TOSACO.
Kochi Campagne Brewery LLC

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Dear Valued Customer,

Thank you very much for your continued support.
Starting around 9:00am today, September 17th (Tuesday), there has been a problem with our telephone lines.
The following symptoms sometimes occur:

- Incoming calls are cut off after one ring and I can't talk.
(You are receiving a beeping sound on the phone and are unable to get through to us.)

We have checked with NTT West and plan to inspect the line tomorrow afternoon, Wednesday, September 18th.
Please wait a little while until the cause is identified and the symptoms are resolved.

We apologize for any inconvenience caused during this time.
If you experience any of the above symptoms when calling and are unable to get through,
We would appreciate it if you could contact us by email with your inquiry.

Contact: info@tosaco-brewing.com

We apologize for any inconvenience and concern caused.
Thank you for your cooperation.

Kochi Campagne Brewery LLC

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